Last Updated June 17 2026
At Sig Signs (referred to as “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, sigsigns.com.au and shop.sigsigns.com.au, or make a purchase from our online store.
We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect information that is reasonably necessary to provide our products and services to you. This includes:
Order Information: Your name, billing address, shipping address, email address, phone number, and purchase history when you place an order.
Payment Information: Credit card numbers or account details. Note: All transactions are processed securely through our third-party payment gateways. We do not store full credit card details on our servers.
Device & Usage Data: Your IP address, browser type, operating system, pages viewed, and the dates/times of your visits, collected automatically via cookies and web analytics tools.2. How We Collect Personal Information
We collect personal information directly from you when you:
Fill out a form, or complete a checkout sequence on our site.
Interact with us via email, social media, or phone.
Use our website (via cookies and standard web logging infrastructure).
We use your data for clear, lawful business operations, including:
Processing, packing, and shipping your retail orders.
Communicating order updates, tracking links, and answering support queries.
Complying with tax, accounting, and legal requirements.
Improving website functionality, layout, and shopping experiences.
Marketing Communications: We may send you occasional promotional emails. You can opt out at any time using the “Unsubscribe” link in those emails.
We do not sell your personal information. We only share data with trusted third-party service providers essential to running our shop:
Payment Processors: To securely authorize and complete payments.
Delivery Partners: to deliver your physical parcels.
Fraud Prevention: Automated security protocols operate at checkout to monitor transaction data and detect fraudulent patterns or unauthorized payment attempts.
Our store uses cookies to ensure basic retail functionality (such as remembering what items are in your shopping cart as you browse) and to compile aggregate site performance data. You can choose to configure your web browser to reject cookies, though doing so may prevent certain parts of the e-commerce checkout from functioning correctly.
We take data protection seriously and implement reasonable technical and organizational safeguards:
All data transmitted through our web shop is encrypted via Secure Socket Layer (SSL) technology.
Access to personal information is strictly restricted to staff members who require it to fulfill your order or handle technical maintenance.
We retain your personal data only as long as required to fulfill purchases, maintain tax records, or satisfy legal compliance obligations.
You have complete control over your data. Under Australian privacy laws, you have the right to:
Access: Request a copy of the personal information we currently hold about you.
Correct: Request updates or corrections to any inaccurate, outdated, or incomplete details.
Erasure (“Right to be Forgotten”): Request that we permanently delete your account or any personal data we hold about you, provided it is no longer legally required for tax, financial auditing, or dispute resolution.
To exercise any of these rights, please contact our Privacy Contact Point using the details listed below.
If you have questions about this policy, wish to update your data preferences, or want to make a formal complaint regarding how your privacy has been handled, please get in touch with us:
Sig Signs
[email protected]
246 Mount Street, Upper Burnie
We take all inquiries seriously and will respond to your request ASAP.
